Service Assistant

Detox car care has an opening for a Service Assistant based in Bhankrota, Jaipur. Salary is up to ₹12,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

Salary

Compensation: ₹5,000 – ₹12,000 per month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Hindi and English, Active listening
• Good English
• Freshers can apply
• Someone patient and customer-first

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Bhankrota, Jaipur, Rajasthan
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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