Supervisor

Dev Construction is hiring a Supervisor in Sector 14 - Noida, Delhi. Freshers can apply. You can earn up to ₹15,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

What the job involves

As a Supervisor, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Active listening, Complaint handling, CRM tools and Hindi and English
• Basic English
• Freshers can apply
• Someone polite and patient

Salary and benefits

Salary: ₹15,000 per month, based on skills and experience.

Job details

• Job location: Sector 14 - Noida, Delhi, Delhi
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Dev Construction.