Telecaller

Devasya City Centre wants to bring on a Telecaller for its Shahdra, Delhi team. Salary is up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Active listening, Verbal communication, Typing speed and CRM tools
• Basic English
• Freshers can apply

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Position details

• Job location: Shahdra, Delhi, Delhi
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Devasya City Centre.