Telecaller

Start your next role as a Telecaller with Devi Ads in Gajularamaram, Hyderabad. You can earn up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Verbal communication, Hindi and English, Active listening
• Female Only
• Basic English
• Freshers can apply

Day-to-day work

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.

Pay and perks

Compensation: ₹10,000 – ₹11,000 per month.

Job at a glance

• Location: Gajularamaram, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Devi Ads reviews applications regularly.