Team Leader

Devriz Fashion Lifestyle wants to bring on a Team Leader for its Preet Vihar, Delhi team. You can earn up to ₹40,000/month. There are 4 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English and Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, polite attitude

Roles and responsibilities

• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹35,000 – ₹40,000 per month, based on skills and experience.

Position details

• Job location: Preet Vihar, Delhi, Delhi
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4

Apply today and take the next step in your career with Devriz Fashion Lifestyle.