Debt Collection Executive

Dfs pvt ltd wants to bring on a Debt Collection Executive for its Ramesh Nagar, Delhi team. There are 8 open positions. Salary is up to ₹22,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic

Skills and qualifications

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Domestic, Outbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Someone polite and patient

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Job details

• Job location: Ramesh Nagar, Delhi, Delhi
• Vacancies: 8
• Job type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Dfs pvt ltd reviews applications regularly.