Debt Collection Executive

Dfs Pvt Ltd wants to bring on a Debt Collection Executive for its Rajouri Garden, Delhi team. 10 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: Domestic, Outbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound
• You are patient and polite

What you get

Compensation: ₹18,000 – ₹25,000 per month.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Rajouri Garden, Delhi, Delhi
• Openings: 10
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Dfs Pvt Ltd.