Telecaller

A new Telecaller role is open at DH Education Consultant, Sector-32, Chandigarh. You can earn up to ₹18,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Complaint handling, Verbal communication, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• You are customer-first and polite

Pay and perks

You will be paid ₹14,000 – ₹18,000 per month.

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.

Job at a glance

• Job location: Sector-32, Chandigarh, Chandigarh
• Employment type: Full time
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by DH Education Consultant.