Field Collection Execuitve

Dhaata Enforce Private Limited is looking for a Field Collection Execuitve to join its team in Poonamallee, Chennai. Salary is up to ₹20,000/month. The team is filling 5 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Skills: Verbal communication, CRM tools, Active listening, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, polite attitude

What you get

You will be paid ₹13,000 – ₹20,000 per month.

Roles and responsibilities

• You will meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Poonamallee, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Dhaata Enforce Private Limited reviews applications regularly.