Field Collection Executive

Join Dhaata Enforce Private Limited as a Field Collection Executive in Guindy, Chennai. The pay goes up to ₹18,000/month. There are 5 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Active listening, Verbal communication, Typing speed and Complaint handling
• Male Only
• Basic English
• Freshers can apply
• Someone patient and polite

Job at a glance

• Work location: Guindy, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Work type: Work from office
• Shift: 08.00 AM - 07.00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Dhaata Enforce Private Limited reviews applications regularly.