Field Team Leader

Dhaata Enforce Private Limited has an opening for a Field Team Leader based in Arumbakkam, Chennai. The pay goes up to ₹28,000/month. The team is filling 4 vacancies.

In the employer’s words

Candidate Must Have Experience In Field Collection, Team Handling. Need To Do Join Call With Field Executives. Immediate Joiners Required. More Than 2 Years Experience Compulsory.

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹20,000 – ₹28,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Verbal communication, Active listening, Typing speed and Complaint handling
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.

Quick facts

• Job location: Arumbakkam, Chennai, Tamil Nadu
• Vacancies: 4
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Working hours: 08.00 AM - 07.00 PM | Monday to Sunday

Interested? Apply now on BetterJobs with your resume — Dhaata Enforce Private Limited reviews applications regularly.