Field Team Leader

A new Field Team Leader role is open at Dhaata Enforce Private Limited, Tirupattur, Vellore. The team is filling 2 vacancies. Salary is up to ₹30,000/month.

Note from the employer

Candidate Must Have Experience In Recovery Collections. Vehicle Loan Experience Is Preferrable. Immediate Joiners Required. Team Handling Experience Must. More Than 2 Years Experience Compulsory. | Languages : Tamil

Roles and responsibilities

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹25,000 – ₹30,000 per month.

Who can apply

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Tamil
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil
• Someone polite and patient

Quick facts

• Work location: Tirupattur, Vellore, Tamil Nadu
• Work mode: Work from office
• Shift: 08.00 AM - 07.00 PM | Monday to Sunday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Dhaata Enforce Private Limited reviews applications regularly.