Telecaller

Dhanamitra Developers is looking for a Telecaller to join its team in Guntur. Great for first-time job seekers. The pay goes up to ₹15,000/month. 3 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Hindi and English, Complaint handling and Active listening
• Female Only
• Basic English
• Freshers can apply
• Someone patient and polite

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Position details

• Job location: Guntur, Andhra Pradesh
• Openings: 3
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Dhanamitra Developers today.