Assistant Operations Manager

Looking for an Assistant Operations Manager role in Gandhi Dam, Gandhidham? Dhatri Hr Services is hiring now. Salary is up to ₹70,000/month.

Note from the employer

Handle End-To-End Break Bulk Cargo Operations Including Cargo Receipt, Carting, Vessel Planning, Loading, And Shipment Execution.Coordinate With Port Authorities, Customs, Surveyors, Shipping Lines, Stevedores, Labour Contractors, And Transporters For Smooth Operations.Cha, Freight Forwarding, Port, Cfs, Or Break Bulk Cargo Operations. More Than 2 Years Experience Compulsory.

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹35,000 – ₹70,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with CRM tools, Active listening, Typing speed, Hindi and English
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Someone customer-first and patient

Position details

• Work location: Gandhi Dam, Gandhidham, Gujarat
• Job type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Dhatri Hr Services.