Customer Relation Executive In Stoc...

Start your next role as a Customer Relation Executive In Stoc... with Dhavalkumar Hasmukhbhai Gandhi (Unique World) in Mota Varachha, Surat. Salary is up to ₹18,000/month. There are 10 open positions.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Marketing | Languages : Hindi

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Hindi, Marketing, Sales
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Marketing
• Languages: Hindi
• A calm under pressure, polite attitude

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

Position details

• Job location: Mota Varachha, Surat, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Openings: 10

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