Customer Support Executive/Chat Sup...

Looking for a Customer Support Executive/Chat Sup... role in Adajan, Surat? Dhavalkumar Hasmukhbhai Gandhi (Unique World) is hiring now. There are 2 open positions. You can earn up to ₹20,000/month.

Note from the employer

Handle Customer Queries Through Whatsapp, Email And Other Customer-Support Channels. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Your responsibilities

As a Customer Support Executive/Chat Sup..., your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Job details

• Location: Adajan, Surat, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2
• Working hours: 10.30 AM - 7:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Dhavalkumar Hasmukhbhai Gandhi (Unique World) today.