Kyc & Collection Executive (Field W...

Dhavalkumar Hasmukhbhai Gandhi (Unique World) has an opening for a Kyc & Collection Executive (Field W... based in Shivajinagar, Pune. There are 2 open positions. Salary is up to ₹30,000/month.

Note from the employer

Visiting Customers At Assigned Locations For Kyc Verification & Collect Payments. Verifying Identity & Address, Ensuring Accurate Entry, Collecting Cash/Cheque/Digital Payments As Per Company Policy, Issuing Receipts & Updating Records In The System. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: CRM tools, Active listening, Verbal communication, Typing speed
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Key responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Compensation: ₹15,000 – ₹30,000 per month.

Job details

• Job location: Shivajinagar, Pune, Maharashtra
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2

Apply today and take the next step in your career with Dhavalkumar Hasmukhbhai Gandhi (Unique World).