Sales Coordinator / Executive

Dhavalkumar Hasmukhbhai Gandhi (Unique World) wants to bring on a Sales Coordinator / Executive for its Saroli, Surat team. Salary is up to ₹18,000/month.

Employer’s description

Responsible For Coordinating With The Sales Team, Processing Orders, Preparing Quotations, And Maintaining Customer Records. Ensure Smooth Communication Between Customers And Internal Departments While Providing Administrative Support To Achieve Sales Targets. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹15,000 – ₹18,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Complaint handling, Active listening, CRM tools, Hindi and English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are patient and polite

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Job details

• Location: Saroli, Surat, Gujarat
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work type: On-site

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