Telecaller

Dhavalkumar Hasmukhbhai Gandhi (Unique World) has an opening for a Telecaller based in Mota Varachha, Surat. You can earn up to ₹22,000/month. The team is filling 10 vacancies.

Employer’s description

We Are Looking For A *Highly Motivated And Target-Driven Telecaller Cum Counsellor* To Join Our Sales And Admissions Team. The Ideal Candidate Will Be Responsible For Engaging With Potential Leads Generated Through Meta (Facebook & Instagram), Counselling Them On Our Forex Trading Courses, And Driving Course Enrollments Through A Structured And Per. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Gujarati, English

Key responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Pay and perks

You will be paid ₹15,000 – ₹22,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Gujarati, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Gujarati, English
• Someone customer-first and polite

Job details

• Location: Mota Varachha, Surat, Gujarat
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Shift: 11 AM - 8 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Dhavalkumar Hasmukhbhai Gandhi (Unique World).