Telesales Executive

Dhavalkumar Hasmukhbhai Gandhi (Unique World) wants to bring on a Telesales Executive for its Vesu, Surat team. You can earn up to ₹20,000/month. 4 candidates will be hired for this role.

Employer’s description

Make Outbound Calls To Potential And Existing Customers. Generate Leads And Identify Customer Requirements. Explain Company Services And Solutions To Prospective Clients. Follow Up With Leads And Convert Prospects Into Customers. Maintain Customer Databases And Calling Records. Coordinate With The Sales Team For Lead Conversion And Foll. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Verbal communication, Active listening, Complaint handling, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and patient

What you get

You will be paid ₹14,000 – ₹20,000 per month.

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Vesu, Surat, Gujarat
• Timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 4
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Dhavalkumar Hasmukhbhai Gandhi (Unique World).