Telecaller

Dhillon.Com is looking for a Telecaller to join its team in Sector-17, Chandigarh. Freshers can apply. The pay goes up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.

Salary

The salary for this role is ₹25,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Verbal communication, Complaint handling, CRM tools, Typing speed
• Basic English
• Freshers can apply
• Someone patient and customer-first

Quick facts

• Work location: Sector-17, Chandigarh, Chandigarh
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time

Click Apply to send your profile to Dhillon.Com. It takes less than a minute.