Telecaller

Dhrutvahan Supply Chain Solution Private Limited is hiring a Telecaller in Marunji, Pune. Salary is up to ₹20,000/month.

Employer’s description

Make Outbound Calls To Potential And Existing Customers.Generate Leads And Schedule Meetings For The Sales Team.Explain Logistics Services And Resolve Basic Customer Queries.Follow Up On Inquiries And Maintain Customer Relationships.Update Call Records And Customer Information In The System.Achieve Daily And Monthly Calling Targets. Languages : English, Hindi, Marathi

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Female Only
• Good English
• Freshers can apply
• Languages: English, Hindi, Marathi

Salary

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Work location: Marunji, Pune, Maharashtra
• Work mode: Office-based
• Openings: 1
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Dhrutvahan Supply Chain Solution Private Limited.