Telecaller, Sales Representative

Start your next role as a Telecaller, Sales Representative with Dia Festivo Leisure Pvt Ltd in Eastern Metropolitan Bypass, Kolkata. The pay goes up to ₹16,000/month. There are 25 open positions. Freshers can apply.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Sales | Marketing | Languages : English, Hindi, Bengali

Pay and perks

Compensation: ₹12,000 – ₹16,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Bengali, English, Hindi, Marketing, Sales
• No English required
• Freshers can apply
• Type: Sales
• Marketing
• Languages: English, Hindi, Bengali
• Someone polite and customer-first

Your responsibilities

Here is what a typical day looks like:

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Eastern Metropolitan Bypass, Kolkata, West Bengal
• Job type: Full time
• Work mode: Work from office
• Interview: 4-8. Tuesday to Sunday
• Working hours: 3-9. Tuesday to Sunday
• Openings: 25

Interested? Apply now on BetterJobs with your resume — Dia Festivo Leisure Pvt Ltd reviews applications regularly.