Tele Caller

Diah Venture is hiring a Tele Caller in MG Road, Bengaluru. You can earn up to ₹30,000/month. The team is filling 20 vacancies.

Employer’s description

Answer Inbound Calls To Address Inquiries, Resolve Complaints, And Provide Product Information. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic | Languages : Malayalam, Telugu, Tamil, Kannada, English

Salary and benefits

The salary for this role is ₹20,000 – ₹30,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Inbound, Kannada, Malayalam, Outbound, Tamil and Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic
• Languages: Malayalam, Telugu, Tamil, Kannada, English
• You are calm under pressure and customer-first

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Position details

• Job location: MG Road, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 20
• Work mode: Work from office
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Diah Venture.