Customer Relationship Executive (Cr...

Dialurbano Group has an opening for a Customer Relationship Executive (Cr... based in Rasulgarh, Bhubaneswar. The team is filling 30 vacancies. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, English

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A patient, calm under pressure attitude

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Job details

• Location: Rasulgarh, Bhubaneswar, Odisha
• Vacancies: 30
• Work type: Work from office
• Employment type: Full time
• Interview: 10:30AM - 4PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Wednesday to Friday

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