Customer Relationship Executive (Cr...

Dialurbano Resources is hiring a Customer Relationship Executive (Cr... in Rasulgarh Square, Bhubaneswar. No experience? You can still apply. You can earn up to ₹15,000/month. There are 30 open positions.

In the employer’s words

Key Responsibilitiescustomer Supporthandle Inbound And Outbound Calls, Emails, And Chat Queries From Existing And New Members.Provide Accurate Information About Membership Plans, Profile Features, And Matchmaking Services.Assist Customers With Account Activation, Profile Updates, And Subscription Payments.Resolve Customer Issues Prompt. Type : Outbound, Inbound, Sales | Languages : English, Hindi

Requirements

• No prior experience needed — freshers can apply
• Below 10th or equivalent
• Skills: English, Hindi, Inbound, Outbound, Sales
• No English required
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: English, Hindi
• A polite, patient attitude

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Rasulgarh Square, Bhubaneswar, Odisha
• Interview timings: 11:00 AM - 4:00 PM | Friday to Wednesday
• Working hours: 9:30 AM - 6:30 PM | Friday to Wednesday
• Vacancies: 30
• Job type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Dialurbano Resources today.