Telesales Manager

Dic Techware Private Limited () is looking for a Telesales Manager to join its team in Indl Area Wazirpur, Delhi. Salary is up to ₹32,000/month. 2 candidates will be hired for this role.

Note from the employer

Conductregular Call Monitoring, Provide Actionable Feedback, And Run Ongoing Training On Objection Handling, Pitch Execution, And Closing Techniques.Track And Analyze Key Performance Indicators (Conversion Rates, Call Volume, Talk Time, Pipeline Health) To Optimize Workflow And Forecast Salesoutput.Develop Standard Operating Procedures, Refine Sale. More Than 2 Years Experience Compulsory.

Salary

The salary for this role is ₹20,000 – ₹32,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Hindi and English, Verbal communication, Typing speed
• Basic English
• More Than 2 Years Experience Compulsory.
• You are patient and calm under pressure

What the job involves

In this role, you will:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Indl Area Wazirpur, Delhi, Delhi
• Employment type: Full time
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Apply today and take the next step in your career with Dic Techware Private Limited ().