Collection Telecaller

A new Collection Telecaller role is open at Digambar Consultants, Kankarbagh, Patna. 30 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Note from the employer

1. Role Summary To Collect The Remaining Emi/Payment By Contacting Overdue Loan/Credit Card Customers Of Bank/Nbfc/Mfi Over Phone. Convincing The Customer For Settlement Or Full Payment By Understanding The Legal Consequences. 2. Negotiation & Collection: Talking To The Customer About Overdue Amount, Bounce Charges, Legal Action While Taking Ptp. 3. Data Updating: Entering Every Call Disposition In Crm - Ptp, Rnr, Dispute, Call Back, Paid 4. Compliance: Following Rbi Fpc Guidelines. 5. Target Achievement: Monthly Collection Target, Resolution , Complete Call Productivity Complete. 6. Escalation: Reporting Abuse, Skip, Death Case, Fraud Case To Tl/Manager. - Behavioral: Good Listening, Convincing Power, Handling Target Pressure,. Languages : English, Hindi, Bengali

What you get

You will be paid ₹10,000 – ₹15,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English and Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Bengali
• Someone ethical and detail-oriented

Key responsibilities

• Comply with RBI/IRDAI guidelines and internal audit norms
• Cross-sell relevant financial products to existing customers
• Verify KYC documents and complete application formalities.
• Explain product features, charges and terms transparently

Job details

• Job location: Kankarbagh, Patna, Bihar
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Digambar Consultants today.