Customer Care Coordinator

Digi M Shivaji wants to bring on a Customer Care Coordinator for its Ranchi team. There are 4 open positions. The pay goes up to ₹17,500/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, English

Compensation

You will be paid ₹15,000 – ₹17,500 per month.

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Job at a glance

• Job location: Ranchi, Jharkhand
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 4
• Job type: Full time

Ready to start? Upload your resume and apply to Digi M Shivaji today.