Telecaller

Digifin Techno Serve Opc Pvt Ltd has an opening for a Telecaller based in Tilak Road, Pune. The team is filling 2 vacancies. No experience? You can still apply. Salary is up to ₹15,000/month.

Employer’s description

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries. Type : Sales | Languages : Marathi, Hindi, English

What you get

The salary for this role is ₹15,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi and Sales
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Languages: Marathi, Hindi, English
• You are polite and calm under pressure

Your responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Tilak Road, Pune, Maharashtra
• Job type: Full time
• Work mode: On-site
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Digifin Techno Serve Opc Pvt Ltd.