Telecaller

Digital Ashok Freelancer wants to bring on a Telecaller for its Pimpri Chinchwad, Pune team. Great for first-time job seekers. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹12,000 per month.

Key responsibilities

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of CRM tools, Hindi and English, Complaint handling and Active listening
• Basic English
• Freshers can apply
• You are patient and customer-first

Job at a glance

• Job location: Pimpri Chinchwad, Pune, Maharashtra
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Digital Ashok Freelancer reviews applications regularly.