Telecaller

Digital Decor is looking for a Telecaller to join its team in Raja Park, Jaipur. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Verbal communication, Complaint handling, Typing speed, CRM tools
• Basic English
• Freshers can apply
• A polite, patient attitude

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Position details

• Location: Raja Park, Jaipur, Rajasthan
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Digital Decor reviews applications regularly.