Recovery Executive

Digital Domains is looking for a Recovery Executive to join its team in Prakash Nagar, Hyderabad. The pay goes up to ₹35,000/month. There are 30 open positions.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound | Languages : Hindi, Telugu, English

Who can apply

• Open to freshers
• Education: Tenth Pass
• Good knowledge of English, Hindi, Outbound and Telugu
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, Telugu, English

Pay and perks

Salary: ₹12,000 – ₹35,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Prakash Nagar, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Digital Domains today.