Collection Agent

Digital Flow wants to bring on a Collection Agent for its Subhash Nagar, Delhi team. The pay goes up to ₹30,000/month. The team is filling 5 vacancies. Freshers can apply.

In the employer’s words

Job Description Loan Recovery Executivewe Are Hiring Experienced Loan Recovery Executives To Join Our Team. Candidates Should Have 15 Years Of Experience In Loan Recovery, Collections, Banking, Nbfc, Or Financial Services. The Role Involves Contacting Customers For Overdue Emi Payments, Conducting Follow-Ups, Achieving Monthly Recovery Targets. Type : Domestic | Languages : Hindi

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

What we are looking for

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with Domestic, Hindi
• No English required
• Freshers can apply
• Type: Domestic
• Languages: Hindi
• A patient, customer-first attitude

Pay and perks

Compensation: ₹11,000 – ₹30,000 per month.

Job at a glance

• Location: Subhash Nagar, Delhi, Delhi
• Work type: Office-based
• Openings: 5
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Digital Flow today.