Collection Agent

Join Digital Flow as a Collection Agent in Subhash Nagar, Delhi. Salary is up to ₹25,000/month. The team is filling 5 vacancies.

Note from the employer

Loan Recovery Collection Agentwe Are Hiring A Loan Recovery Collection Agent To Manage And Recover Outstanding Loan Payments From Customers. The Candidate Will Be Responsible For Contacting Customers Through Calls And Visits, Explaining Pending Dues, Negotiating Repayment Plans, And Ensuring Timely Collections. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Hindi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi
• Someone patient and customer-first

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.

What you get

Salary: ₹13,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Work location: Subhash Nagar, Delhi, Delhi
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Digital Flow reviews applications regularly.