Telecaller

Digital Lab Web wants to bring on a Telecaller for its Uttam Nagar, Delhi team. Great for first-time job seekers. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Verbal communication, Active listening, Typing speed and Hindi and English
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Job at a glance

• Job location: Uttam Nagar, Delhi, Delhi
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Digital Lab Web reviews applications regularly.