Operations Executive

A new Operations Executive role is open at Digital Loans India, Ameerpet, Hyderabad. The pay goes up to ₹20,000/month. The team is filling 10 vacancies.

Note from the employer

Coordinate With Credit And Compliance For Approvals. Process Sanction Letter , Agreement Signing And Loan Payout Within Tat. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Telugu, English

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Outbound, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Telugu, English
• You are polite and customer-first

What you get

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

What the job involves

• You'll identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Ameerpet, Hyderabad, Telangana
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to Digital Loans India today.