Senior Telecalling Officer

Digital Loans India is looking for a Senior Telecalling Officer to join its team in Ameerpet, Hyderabad. Salary is up to ₹20,000/month. 10 candidates will be hired for this role.

Note from the employer

Conduct High-Value Outbound Calls To Prospective And Existing Clients, Pitching Products/Services, Closing Complex Sales, And Resolving Critical Customer Escalations. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales | Languages : Telugu, English

What you will do

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Inbound, Sales and Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales
• Languages: Telugu, English
• You are customer-first and patient

Compensation

Compensation: ₹12,000 – ₹20,000 per month.

Quick facts

• Work location: Ameerpet, Hyderabad, Telangana
• Openings: 10
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Digital Loans India.