Senior Collection Telecaller

Digital Outcomes Technologies Private Limited is hiring a Senior Collection Telecaller in Powai, Mumbai. The pay goes up to ₹35,000/month.

Employer’s description

Not A Typical Telecaller Job! Our Ai Handles Routine Reminders. You Manage High-Value Accounts, Negotiate Settlements, Handle Difficult Customers, And Supervise Ai Calls.Requirements: 34 Years In Collections/Telecalling, Strong Communication Skills, And Willingness To Work From Powai, Mumbai. Contact Juhi: 9916482229 Dra Mandatory. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Bengali, Tamil, Telugu, Kannada, Marathi, Hindi, English

Key responsibilities

As a Senior Collection Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Bengali, Domestic, English, Hindi, Kannada, Marathi, Outbound and Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Bengali, Tamil, Telugu, Kannada, Marathi, Hindi, English
• A polite, calm under pressure attitude

Job details

• Job location: Powai, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Office-based
• Timings: 9:30 AM -7:00PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Digital Outcomes Technologies Private Limited.