Personal Loan Team Leader

Digital Rupaiya is looking for a Personal Loan Team Leader to join its team in Sector 63 - Noida, Delhi. The team is filling 3 vacancies. Salary is up to ₹30,000/month.

In the employer’s words

Required Team Leader - Personal Loan And Od Minimum 2 Years Exp. In Personal Loan And Od Exp. In Team Handling Is Preferred Exp In Selling Personal Loan , Od, Btf Is Mandatory Should Have Exp In Selling Personal Loan And Od Of Bajaj Finance, Kotak Mahindra 9149169337. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and polite

Salary and benefits

Salary: ₹22,000 – ₹30,000 per month, based on skills and experience.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Position details

• Job location: Sector 63 - Noida, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Openings: 3

Ready to start? Upload your resume and apply to Digital Rupaiya today.