Team Leader

Digital Rupaiya is hiring a Team Leader in Sector 63 - Noida, Delhi. 10 candidates will be hired for this role. You can earn up to ₹60,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic | Marketing | Languages : English, Hindi

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Marketing, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic
• Marketing
• Languages: English, Hindi
• You are calm under pressure and polite

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary

Salary: ₹25,000 – ₹60,000 per month, based on skills and experience.

Position details

• Location: Sector 63 - Noida, Delhi, Delhi
• Timings: 9:45 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Openings: 10
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Digital Rupaiya.