Customer Care Associate (Cca)

DigitalPaaji.com has an opening for a Customer Care Associate (Cca) based in Sirhind Road, Patiala. 2 candidates will be hired for this role. Salary is up to ₹40,000/month.

Employer’s description

Manage An Office For Printing And Design, Coordinate Customers, Marketing And Getting New Clients . More Than 2 Years Experience Compulsory.

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Candidate profile

• 2+ years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Typing speed, Hindi and English, Complaint handling and Verbal communication
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Compensation

You will be paid ₹35,000 – ₹40,000 per month.

Position details

• Job location: Sirhind Road, Patiala, Punjab
• Work mode: Office-based
• Interview timings: 09:30 am - 6:30pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 2
• Employment type: Full time

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