Non Tech Support Executive - Non Vo...

Looking for a Non Tech Support Executive - Non Vo... role in Hi Tech City, Hyderabad? Digitide Company is hiring now. There are 20 open positions. Salary is up to ₹18,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

Eligibility

• Open to freshers
• Graduate or equivalent
• Skills: Hindi
• Good English
• Freshers can apply
• Languages: Hindi
• A patient, calm under pressure attitude

What the job involves

As a Non Tech Support Executive - Non Vo..., your work will include:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Hi Tech City, Hyderabad, Telangana
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Digitide Company.