Airtel Customer Support Executive

A new Airtel Customer Support Executive role is open at Digitide Solutions Limited, Chikkadpally, Hyderabad. You can earn up to ₹18,000/month. There are 25 open positions.

In the employer’s words

We Are Hiring Customer Support Executives For Airtel. Salary: 15,500 To 17,000 Per Month. Candidates Must Be Graduates And Fluent In Hindi, English, And Telugu. Handle Customer Queries, Provide Excellent Service, Resolve Issues Professionally, And Maintain Accurate Records. Good Communication Skills And A Customer-Focused Attitude Are Required. Languages : Telugu, Hindi, English

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹16,500 – ₹18,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of English, Hindi and Telugu
• Basic English
• Freshers can apply
• Languages: Telugu, Hindi, English
• You are polite and calm under pressure

Job details

• Work location: Chikkadpally, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 25
• Work mode: On-site
• Interview timings: 10:00 AM - 2:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Digitide Solutions Limited.