Airtel Voice Process

Digitide Solutions Limited has an opening for an Airtel Voice Process based in Musheerabad, Hyderabad. 25 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹20,000/month.

In the employer’s words

Airtel Voice Process Customer Support Executive. Graduation Is Mandatory. The Role Involves Handling Customer Calls, Understanding And Resolving Queries, Providing Accurate Information, And Ensuring A Good Customer Experience. Salary: 15,000 To 20,000 Ctc. Freshers/Experienced Candidates Can Apply. Work From Office. Languages : Telugu, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with English, Hindi, Telugu
• Basic English
• Freshers can apply
• Languages: Telugu, Hindi, English

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Musheerabad, Hyderabad, Telangana
• Vacancies: 25
• Work type: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 10:00 AM - 2:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Digitide Solutions Limited.