Axis Bank Customer Support

Digitide Solutions Limited wants to bring on an Axis Bank Customer Support for its Ranigunj, Hyderabad team. 25 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Note from the employer

This Is Axis Bank Process, Not A Local Call Center. Real Banking Role. Zero Sales, Zero Targets, Zero Pressure. Just Solve Customer Issues And Represent A Top Brand. 16K/Mo, Day Shift, Pocharam. No Fees. Fluent Hindi + English. Graduate. Walk In, Get Selected. Genuine Opportunity. Don'T Overthink Just Apply!. Languages : Telugu, Hindi, English

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Telugu
• Good English
• Freshers can apply
• Languages: Telugu, Hindi, English
• Someone customer-first and patient

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Job at a glance

• Location: Ranigunj, Hyderabad, Telangana
• Work type: Work from office
• Interview timings: 10:00 AM - 2:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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