Bpo Executive

Digitide Solutions Limited wants to bring on a Bpo Executive for its Airoli, Mumbai team. The team is filling 30 vacancies. Salary is up to ₹22,000/month. Freshers can apply.

Employer’s description

Looking For Immediate Joiners. Type : Outbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Marathi, Hindi, English

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Marathi, Hindi, English
• Someone calm under pressure and customer-first

What you get

The salary for this role is ₹15,000 – ₹22,000 per month.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

Click Apply to send your profile to Digitide Solutions Limited. It takes less than a minute.