Customer Care

Start your next role as a Customer Care with Digitide Solutions Limited in Madiwala, Bengaluru. You can earn up to ₹25,000/month. The team is filling 30 vacancies.

Employer’s description

Customer Care Executive For Voice Process (Banking) Salary Grid: For Freshers Direct Take Home 16870 Attractive Incentives Based On Performance Qualification: 12Th / Iti / Diploma/ Any Graduates Languages: English + 1 South Language Is Mandatory (Kannada/Tamil/Telugu/Malayalam) 6 Days Working /Training. Type : Outbound, Sales | Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Roles and responsibilities

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi, Kannada, Malayalam, Outbound, Sales, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English

Compensation

The salary for this role is ₹18,000 – ₹25,000 per month.

Job details

• Job location: Madiwala, Bengaluru, Karnataka
• Employment type: Full time
• Openings: 30
• Shift: 10 to 7 pm Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

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