Customer Support Voice Process

Digitide Solutions Limited is hiring a Customer Support Voice Process in Ramgopalpet, Hyderabad. The pay goes up to ₹18,000/month. There are 25 open positions.

In the employer’s words

Urgent Hiring Customer Support Voice Process Handle Customer Queries And Resolve Issues. No Sales, No Targets, No Pressure.Hindi Fluent + Good English Required.Graduation Mandatory.Salary: 16,000 Basic + Up To 5,000 Monthly Bonus Location: Ranigunj, Hyderabad No Fees. No Charges.Interested Candidates Can Apply Now. Languages : Telugu, Hindi, English

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: English, Hindi, Telugu
• Basic English
• Good English
• Freshers can apply
• Languages: Telugu, Hindi, English
• A polite, customer-first attitude

Salary

Salary: ₹16,500 – ₹18,000 per month, based on skills and experience.

Quick facts

• Location: Ramgopalpet, Hyderabad, Telangana
• Interview: 10:00 AM - 2:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Openings: 25

Ready to start? Upload your resume and apply to Digitide Solutions Limited today.