Tele Caller

Digitide Solutions Limited wants to bring on a Tele Caller for its Ranigunj, Hyderabad team. The team is filling 25 vacancies. Salary is up to ₹19,000/month.

In the employer’s words

Customer Service. Type : Sales, Inbound, Domestic | Languages : Malayalam, Kannada, Tamil, Telugu, Hindi, English

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Sales, Inbound, Domestic
• Languages: Malayalam, Kannada, Tamil, Telugu, Hindi, English
• You are patient and calm under pressure

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹13,000 – ₹19,000 per month.

Quick facts

• Location: Ranigunj, Hyderabad, Telangana
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 25
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Digitide Solutions Limited reviews applications regularly.